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To: Fabricland's Home Page To: Metropolitan Window Fashions Home Page FAQ's - Frequently Asked Questions

NOTE:  Please read these FAQ's before sending us your email questions.  Our e-mail address is at the bottom of this page.  Thank you.

How many stores do you have and where are they located?

We have four stores.  Fabricland is located in North Plainfield, NJ.  Nassaus Metropolitan Window Fashions is located in Paramus, NJ.  Metropolitan Window Fashions at Martin Interiors is located in Wayne, NJ.  Metropolitan Window Fashions is on the Upper West Side in New York City.

How do I get to your stores?

Simply call us and ask for directions.  We have automated directions on our voice mail system.

Written directions to:
Fabricland

What are your shipping charges?

Shipping charges for the continental United States are $10.00 plus $0.50 per yard of fabric.  Additional charges apply for sales outside the U.S.  Other merchandise is billed based on weight and distance.  All shipments are sent UPS unless requested otherwise.

Do you ship outside the United States?

Yes, we ship all over the world.  We typically use the U.S. Mail because it is more economical than the express mail services.  We will ship via FedEx and UPS upon request.  The freight charges quoted from our Internet Shopping Cart are valid within the 48 Continental United States.  We will send you a shipping quote for your approval if you live outside the Continental U.S.

How do I see the items that are for sale?

Go to our Fabric Finder to buy first quality decorative fabrics at 50% off book prices.  The other merchandise in our store is available via phone orders, but we cannot show all of our 20,000 items on the website.  To find out what we sell, click here.

Do you have a catalog?

We do not have a mail-order catalog.  Visit the Fabric Finder to buy Decorative Fabrics on-line.  We do have a Preferred Emailing list for New Jersey residents.  If you are on this list, you will receive our Sale Flyers, Newsletters and Special Coupons.  To be put on this list, click HERE.

How do I get samples?

To get a sample of our fabrics, simply order one yard from the Fabric Finder.  We will bill you for the one yard plus shipping.  When you make a purchase, you may return the samples for a refund.  We will refund up to three samples for each purchase.

When will I get my order?

In-stock fabrics ship within 24 hours.  If an item is out of stock, we will call or email with an estimated delivery time.

If I describe a fabric, can you find it for me?

We can only respond to specific requests for fabrics that include vendor name, pattern name and color.

I can't find a discontinued fabric; can you find it for me?

We sell only current first quality fabrics.  We do not stock any discontinued fabrics.

Do you offer a trade discount?

Go HERE to find out about professional discounts.

What are your store hours?

Fabricland:
Monday - Friday, 9:30am to 9pm. Saturday 9:30am to 6pm. Sunday 11am to 5pm.

Nassaus Metropolitan Window Fashions:
Monday - Friday, 10am to 9pm.  Saturday 10am to 6pm. Closed Sunday.

Metropolitan Window Fashions at Martin Interiors:
Monday - Friday, 9:30 am to 6pm.  Saturday 10:30 - 6:00.  Sunday by appointment.

Metropolitan Window Fashions Upper West Side:
Monday - Friday, 10:30 am to 7pm.  Saturday 10:30 - 6:00.  Sunday by appointment.

Metropolitan Window Fashions Upper East Side:
Monday - Friday, 10:30 am to 7pm.  Saturday 10:30 - 6:00.  Sunday by appointment.

We are closed New Year's Day, Easter Sunday, Mother's Day, Father's Day, July 4th, Thanksgiving and Christmas.

If you have any other questions, please contact us at:

Send an Email